Frequently Asked Questions
Maintenance
Every apartment is cleaned, painted, and has the carper cleaned or replaced prior to move-in. The Property Manager also inspects each unit before it is deemed ready.
You can go online and submit a service request, or contact the leasing office to submit a request. Emergency Maintenance is available for after office hours.
According to priority, emergencies first.
No, unless you requested a "Call First" work order.
Come to the leasing office for assistance. If after office hours, contact Emergency Maintenance.
Yes. You are allowed to paint, but would need to repaint before moving out (back to the original color). Please don't put large brackets on walls, such as TV mounts.
Amenities
Swimming pool, community building, 24-hour maintenance service, recycling, and gas for heating, cooking and hot water included. Dish Network, high-speed internet, carports and pet-friendly apartments available.
From Memorial Day to Labor Day.
Yes, free lot parking anywhere outside of your building. Carports can be rented for $30 per month, subject to availability.
Washers and dryers are included in each apartment and townhome.
Yes, we allow cats and dogs. However, there are dog breed restrictions.
Foxwood Apartments has a $150 non-refundable pet fee and $20 per month pet rent. The Hermitage Townhomes has a $200 non-refundable pet fee and $25 per month pet rent.
Yes, the weight of one animal cannot exceed 75 lbs., and the weight of two animals cannot exceed more than 100 lbs.
At Foxwood Apartments there is a dishwasher, gas range, refrigerator, washer & dryer. The Hermitage Townhomes have a microwave, dishwasher , gas range, refrigerator, washer & dryer.
Yes, please contact the Leasing Office for details.
Yes, our shortest lease term is 6 months.
Yes, we offer corporate housing through VIA by Edward Rose. Please contact your Leasing Office for more information.
Due to COVID-19 we will no longer be able to accept packages in our office.
Although there are no quiet hours, there are rules and regulations that address disturbances. The community building can be rented to residents for $175.00.
Admin
We accept both, we just ask you to bring a photo ID.
We have an open door policy.
Online at foxwood-apartments.com.
Generally a couple of days.
Depends upon the lease term, move in date, and move in details such as internet, pet fee, etc.
Our Leasing Consultants are happy to provide any information for first-time renters.
Paying online by bank account, debit card or credit card. A check may be mailed to our home office before the 1st of the month.
In resident services by bank account, debit card or credit card.
Yes, it costs $2.95 to use a debit card and 2.5% on credit card charges of the amount being paid.
Foxwood Apartments: gas, water, sewer, and trash removal. The Hermitage Townhomes: water, sewer, and trash removal.
Contact Consumers Energy by phone or online.
Our provider is Bloom Broadband.
You are allowed to have guests.
No, it does not transfer.
A one-month written notice, and a $750 cancellation premium for Foxwood and $1,000 for The Hermitage.
Location
I-94, US 131, Costco, Planet Fitness, and At Home.
10 minutes away on KL Avenue.
Yes, about 7 minutes away on Parkview.
Meijer, Walmart either on West Main or S. Westnedge. Also, Costco off Drake Rd.
Starbucks, 5 minutes away on 9th street.
Directions
I-94W to Oakland, left on Oakland to Milham, right on Milham to 12th Street and turn right. Then right onto Fox Valley Drive. Also, by way of US-131.
12th Street & Milham Ave. and 12th Street & Parkview Ave.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
"I spoke with Brenda ... I was calling from DENVER, Colorado and she was amazing on answering all of the questions I had for her. My husband and I are looking to relocate to Michigan. I came across this apartment complex on the internet with very good reviews looked at the pictures of the place and think this just might be the right place for us ... Thank you again Brenda for all the great information you provided to me." – Marie
- Google
My boyfriend and I have lived here for a year now and I can honestly say I couldn’t ask for a better apartment community to live in. I’m very thankful to have found this place! The apartments are spacious, and the in unit washer and dryer are definitely what sold me in the first place. Maintenance has always been on top of things when needed. It’s quiet, safe, clean and located in a great spot in Portage. I would recommend Foxwood to anyone! Rent is a little pricey but you get what you pay for!
- Google
I love my apartment and whenever I have needed maintenance they are right on it. Office staff have always been pleasant to work with. The grounds are always taken care of including garbage dumpster are dumped at least twice a week that I have seen. I love my apartment community and will most definitely be renewing my lease for another year. - Roxane
- Google
Very Happy with our experience at Foxwood Apts. They are quick to respond; the office staff is always friendly, helpful and efficient and maintenance does an excellent job as well with the little things that crop up like replacing a blind or fixing the patio door lock. The whole property is well maintained. All is much appreciated. - Valerie
- Google